Privacy Policy


REYN SPOONER (‘RS" or "we” or “our”) values our customers ("you") and respect the privacy of your personal data. We collect certain information about you so that we can provide you with the services you request and improve your shopping experience. With your permission, we also communicate with you about our products, events, promotions or other services. From time to time, we share your information with affiliated companies or third parties that provide services on our behalf or with whom we team together to offer a particular product or service to you.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number, credit card information and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we may send you emails about our stores, new products, promotions and other updates. You can choose to subscribe or unsubscribe at anytime.

With your permission, we also collect information such as phone number, birthday, produce preferences or gender when you sign up for our Reyn’s Club, email subscription or inquire about our services, receive a gift package, participate in a contest or return/exchange an item.

We maintain a record of your product interests and purchase history so that we can track your product delivery/returns, improve our product and services and provide accurate reward programs to you. We may also combine your information with others to analyze our overall customer experiences so that we can improve our products and service to provide the best possible experience to you.

How do we get your consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like email communications or Reyn Club Rewards, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do you withdraw your consent? If after you opt-in, you change your mind, you may withdraw your consent at anytime through our online email and reward club subscription links found under your account profile, by contacting us at or mailing us at: reyn spooner 500 Ala Kawa Street, Suite 102-B, Honolulu, HI, 96817, United States

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

In addition, third-party providers used by Shopify or by us directly will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, you may wish to read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

A Cookie is a small text files that is placed on your hard disk by a website. We use browser tracking cookies in order to improv your shopping experience such as recognize you when you return to our website, keep track of your orders in your shopping bag, show us how to improve our website experience. These cookies cannot be used to run programs or deliver viruses to your computer.

You can refuse cookies by turning them off in your browser. However, our websites might not function correctly in some instances. As example, feature such as adding products to your shopping cart might not function properly when you cookie function is turned off. If you refuse cookies but still wish to place an order from our website, please call customer service to complete your transaction at 1.866.558.1067.

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of any or all cookies.

_session_id, unique token, sessional, Allows us to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

We reserve the right to modify this privacy policy at any time. So we encourage you to check this page from time to time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at or send mail to: 500 Ala Kawa Street, Suite 102-B, Honolulu, HI, 96817, United States.

Last Revision: October 1, 2015

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